This section showcases my engagement with the broader academic and professional community through conference presentations and invited talks. These presentations reflect my commitment to sharing research findings on digital equity, AI in education, and inclusive learning technologies with diverse audiences.
Each presentation represents an opportunity to contribute to scholarly discourse, receive feedback from peers, and refine my research approach. Together, they demonstrate my ability to effectively communicate complex ideas and translate research into actionable insights for both academic and practitioner communities.
Training Magazine TechLearn 2023 Conference
Video Trailer: Strategic Communication for Customer Success (2023) – over 300 learner completions.
Shonda Hodge and Mallori Steele presented their Sententia, Inc Gamification Master Craftsman Portfolio, titled "Journey to Sovershenstvo: Strategic Communication for Customer Success". The portfolio showcased a game-based interpersonal communication training program that aims to equip customer-facing roles in Customer Service and Support with five strategies for successfully managing customer interactions in a technical environment.
TechLearn/Gamicon Featured Winner in Training Magazine's November 2023 issue
DevLearn2023
EdMedia 2025 Conference
Barcelona May 19-23, 2025
